FAQ
What makes the Noyaï products unique?
Our products contain only high-quality, natural ingredients such as 100% pure argan oil and prickly pear oil. They are free from harmful chemicals, sustainably produced, and developed with versatility and effectiveness in mind.
Are your products suitable for all skin and hair types?
Yes! Our products are designed for all skin and hair types, including sensitive skin and fragile hair. Due to the mild and natural composition, they are suitable for everyone.
How long do the products last?
With proper use, our products last on average 6 to 12 months, depending on the amount and frequency of use. Thanks to our packaging in Miron violet glass, the contents and quality are preserved up to 24 months longer than with regular packaging. Store the products in a cool, dry place to fully benefit from the advantages.
Can argan oil help against dry skin?
Yes, argan oil provides deep hydration without clogging pores. It is perfect for combating dry or flaky skin.
Is argan oil effective against acne or pimples?
Yes, argan oil is rich in antioxidants and fatty acids that can reduce inflammation and help maintain healthy oil production, which can reduce acne.
Does argan oil help against wrinkles and skin aging?
Absolutely! Argan oil contains vitamin E and essential fatty acids that improve skin elasticity and reduce fine lines.
How can the Noyaï Hair Serum make my hair healthier?
The Noyaï Hair Serum is a powerful combination of natural oils, including argan oil, but also other nourishing ingredients. The serum repairs damaged ends, hydrates, adds shine, and prevents frizz. Additionally, it strengthens the hair roots to reduce hair loss.
Is the Noyaï Hair Serum suitable for every hair type?
Yes! The serum is designed for all hair types, from curly to straight hair and from fine to thick hair. It helps to restore both dry, damaged hair and to balance oily hair without weighing it down.
Can I return my order if I am not satisfied?
Yes, you can return unused products within 30 days. Contact us via support@noyai.com.
How long does the delivery take?
Orders within the Netherlands are usually delivered within 1-2 working days. For international orders, this can vary between 5-10 working days.
What should I do if my order arrived damaged?
We are sorry if your order arrives damaged. Send an email within 48 hours of receipt to support@noyai.com with:
- Your order number.
- Photos of the damaged products and packaging.
We will ensure that you quickly receive a replacement product or are offered an appropriate solution.
Can I use these products if I suffer from eczema or rosacea?
Yes, our products are dermatologically tested and mild enough for people with eczema or rosacea. We do recommend doing a small patch test before applying it to larger areas.
